Sending your files:
Sending your files to Purple Monkey is very easy. Its can be simply uploaded once a product is added to your basket or type purplemonkey.wetransfer.com in your address bar. We accept large files up to 20GB in size
File Formats that we accept:
Please ensure that all colours and embedded images are saved using a CMYK colour profile. While RGB images look good on your screen, they will alter significantly when printed out at CMYK, make sure to design and look at your design in CMYK colours before sending it to print. This way you get no surprise’s only top quality print from us.
Colour Matching can be done, but must be brought to our attention at the ordering
stage. Hard Copies must be supplied before any printing can be begun. This way
The colour matching is 100% correct and just like the colour of the hard copy that has been supplied.
Please always supply us with fonts used in your documents, specially if its something special or custom that you have obtained. We have an extensive font collection, but ask all supplied artwork text is converted to outlines. We want to guarantee that when opening our document nothing changes placement or changes remotely.
To outline fonts in Adobe Illustrator, select all the elements in your document: Select -> All and then to outline the fonts: Type -> Create Outlines.
images must be at least 300dpi and saved as CMYK in order for us to print to the highest level. Remember image sources on the internet tend to be 72dpi and RGB which are too low in resolution for printing. Re-sampling an image from 72dpi to 300dpi will not solve the problem and still not be print quality.
We understand at Purple Monkey that its not always possible to deliver 300dpi high resoultion images, but ask you understand that we can not make the images better on production and we can only work with the images you supply us. See image below to see the difference between a 300dpi image and a low resolution 72dpi image.
For questions on this feel free to call us on: 01745 341671.
We recommend all artwork to be supplied in press(high) quality PDF format with all fonts either embedded or outlined. We are able to accept the following file formats for print:
Adobe PDF, Encapsulated Postscript, Adobe Photoshop
Adobe Illustrator, JPG, TIFF and PNG Images and Microsoft Word.
See our page dimensions on the suppling artwork section to make sure your image is set to the right size. Hopefully before you start creating your document.
Thanks to Purple Monkey Print Co for their great customer service. When our board print arrived damaged (by the delivery company) they reprinted and delivered the replacement within 24 hours. Not many companies give such great customer serviceLlandovery Junior FC